Virgin Media nationwide problems 17/1

Posted by United Kingdom WoW|unreal on 2012-01-17 20:23:27
For those of you experiencing problems with VM broadband/tv tonight, there is a nationwide issue which has severely affected their services.

Broadband seems to be either mostly or completely down depending on where you live. Their website is down.

Phone and TV services are also going down completely in areas

You can track the progress of the fix here > community.virginmedia.com/t5/Fibre-optic-broadband-cable/MAJOR-NATIONAL-ROUTING-FAULT-Please-inform-
us/td-p/973197


People are already speculating that its a ddos attack, but thats unconfirmed.
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45 answers

5 months ago
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now is the only time im not envious of virgin net
5 months ago
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Mine was laggy yesterday and today!
5 months ago
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same
5 months ago
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Thought it was just me!
5 months ago
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Same, glad it wasnt tbh
5 months ago
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100+ ping for most the night yesterday
5 months ago
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same, hate when it happens and your half way through a CG
5 months ago
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me and blazy has a stable 140 ping playing last night, lmao.

edit: On our UK server (with a usual ping of 20).

edited 2012-01-17 20:33:39
5 months ago
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soakR said:
Thought it was just me!

5 months ago
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wondered why the hell some websites wudnt load and other would...
5 months ago
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Mines is fine now
5 months ago
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Mine was awful earlier, seems to improved somewhat but still not great
5 months ago
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nick said:
Just a quick update, we have engineers on site currently dealing with this problem and we are starting to see an improvement already. We're going to continue working on this issue until services are completely restored.t

5 months ago
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had 130ping yesterday and it keeps going off every now n' then

really annoying, it keeps lagging me out of my univeristy website cos of it and I'm tryna fucking revise for my extremely mindbogglingly hard exam tomorrow, fuming
5 months ago
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yh my ping was 130 lastnight! hope it doesnt carry on tonight
5 months ago
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It looks like Virgin got fucked.
5 months ago
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5 months ago
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Soon they'll be renaming to Slut.
5 months ago
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My net is being wank man ;( cant even connect to minecraft
5 months ago
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play offline ftw :D
5 months ago
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virgin or bt infinity? hmm, my line is with bt anyway so line rental would be same methinks
5 months ago
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thank god im on talktalk



':D'
5 months ago
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i was on talktalk they was not that bad tbf from all the shit they get , i was happy with there service at times ;)

5 months ago
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indeed I personally haven't had any trouble with them. Used to only get 1mb/s when I was with BT but now I am on talktalk I get like 3.4mb/s :P

apparently customer support is horrid though.
5 months ago
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Seems to be ALOT better now, could see from my modem something wasnt right :/
5 months ago
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dont their website show a status?
5 months ago
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soakR said:
Thought it was just me!

5 months ago
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Ah, I was trying to get on their website earlier but was having problems. Eventually got through though.
5 months ago
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Because of this problem they should triple our speeds.
5 months ago
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Try going to sky or someone like that, these sort of problems happen more often :(
5 months ago
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spirit1952 said:
Because of this problem they should triple our speeds.



lmfao ;( mines still being shit did a speedtest only like 8mb where i normaly get 50mb ;( contently
5 months ago
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THINK YOURSELF LUCKY, I NORMALLY GET 3MB WTFWTWFWTWFWTWF, FU AT YOUR 50MB

im not mad... just jelly.
5 months ago
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i think mike is a virgin





















media customer and he had something wrong with his internet yesterday
5 months ago
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LMFAO
5 months ago
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HAHAHAHAHAHA
5 months ago
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has it been fixed =\?
5 months ago
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mine as going on and off but back to normal 50mb today :D
5 months ago
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and they are doing a free upgrade where they double your speed, so us 50mb lucky cunts will be even luckier with 100mb, its free apparently :o
5 months ago
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5 months ago
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mine still randomly going off :((

edited 2012-01-18 17:11:45
5 months ago
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community.virginmedia.com/t5/Fibre-optic-broadband-cable/F1861007-Intermittent-Connection-Issues/td-
p/973439


Latest response said:
We're sorry that you've had a brief period of intermittent connection problems tonight, these were related to a routing hardware issue.

Our engineers have brought our services back on line and we're working to resolve any remaining problems at the highest priority.

We're very sorry for any inconvenience caused.

Thanks

5 months ago
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5 months ago
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fuck july
5 months ago
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Ive already got a new connection in the pipeline , had BT come out and install a new line so i can move of virgins shitty fiberoptic service , they are oversubscribed and laggy bastards.



5 months ago
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They are testing the full network to make sure the upgrades between March-October (The free 'double your speed') will work under stress, obviously they won't tell you this. At the moment they are tweaking there lines to see how far they can go.

Soon.

edited 2012-01-18 17:55:17
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