Broken phone replacement win!

Posted by United Kingdom rESWEL on 2011-11-22 23:38:25
So around a month ago my blackberry curve broke. I went to the o2 shop and asked what the problem was and the bloke said nothing obvious so we'll send it off, he wrote this down and gave us the note.

2 weeks later i get a phone call saying it was obvious damage and it was the charger socket that was broken which comes down to misuse. So my dad sent and email saying it was their word against ours and we got told it wasn't obvious. After a few more emails they said they would replace the phone and now they have sent me the new blackberry bold!

So my question is, have any of you had any lucky experiences when replacing a phone or any other sort of items?

FORGOT TO ADD IT WOULD OF COST ME 120 QUID TO REPAIR IT!

edited 2011-11-22 23:51:05
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67 answers

7 months ago
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Not me, but a friend. His old iphone 3g broke, send it in, but the iphone 4 came out in the meantime, and so they just gave him the iPhone 4 because they couldn't repair the 3g one. Lucky bitch :P
7 months ago
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No and I now hate you for being this lucky.
7 months ago
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m8 im still with a nokia 3310, doubt i'll get lucky with that
7 months ago
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ahaha best phone ever
7 months ago
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old but gold
I've been throwing that phone on floors and walls for ages, still works as on the first day.
And now I wanna play Space Impact :(

edited 2011-11-23 07:18:56
7 months ago
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No, but I'm WAY overdue an upgrade, still got my shitty first gen blackberry don't even know what make or model it is.
7 months ago
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It's a Blackberry.
7 months ago
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mx518 broke, got g400 in return. i also fucked up my router by installing wrong firmwire or some shit and got new one for free tho it was my mistake.

edit: oh its about phones, my bad

edited 2011-11-22 23:42:46
7 months ago
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I work for PCWorld and have iPhone 4GS for £13 for unlimited calls and 500 texts.. unlimited data.. and i dropped that and the screen broke.. took it into the o2 shop they gave me a new one and £50 voucher for apps
7 months ago
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gtf chootie
7 months ago
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jelly?? ))) FIBREZ))d)d)dd
7 months ago
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im jelly get me that plz
7 months ago
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500 txts wouldnt last a week
7 months ago
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dnt use the texts with whatapp etc
7 months ago
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Threw my iPhone in the fountain in Manchester Arndale center to prove a point then went up to Apple and the replaced it. Win
7 months ago
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Broke a pair of Px21.
Bought new pair on ebay.
Put old in box and complained they were broke when i got them.
They sent me a new headset plus the one i initially took out of the box.
Sold the boxed set they sent me on duh ebayzz for 56 squid.
profit??
7 months ago
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mate of me his BB bold was broken aswell, they send him by accident 2 in a package.. sold the other one.. fuckin lucker
7 months ago
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Was back in around 2008 when I had first started college, Was in didsbury village at around 12 am with a few friends from college. Seen my mum doing some shopping and asked if I could get a new phone as mine was just fucked and said yeah so I put it in the puddle infront of me and swilled it around for a minute or two to make sure it was completely fucked. Walked across the road into carphone warehouse and asked for a new phone as this one had been broken. Basically the guy from the shop had watched me do it and therefore couldnt get a new phone for 2 weeks.

Utter pisstake

edited 2011-11-22 23:52:14
7 months ago
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lmao
7 months ago
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rofl
7 months ago
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I pay the insurance on my phone though 3 and have paid like 330ish since ive had my contract which I've renewed twice, but due to me braking/losing phones I've had like 800 pounds worth of phones out of them. Before I renewed my contract the woman actually reccomended O2 to me haha 3 fucking hate me (:
7 months ago
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My phones away off on insurance (BB Curve 3G) Hopefully this happens to me! LOL
7 months ago
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My dad bought an iphone 4 a few weeks after it came out, he needed it delivering within a week as he was leaving the country for a month. It didn't arrive within the week so he rang up and they said they'd send another. The next week 2 iphones arrived, they never got in touch about having 2 delivered so got a free iphone GG
7 months ago
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not a phone but.
Had a broken xbox 360 laying about
went and got a new one
got home swaped old with new ( old was mint just red ring )
took it back bitching
no new ones left apart from the later models
said if i gave them tener more i could have the latest.
sold the latest one for 100.
basicly worked out at like 20 for the one i stil have lol.
7 months ago
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My iphone 3gs broke twice.
both times i just brought it to the shop together with my contracts and the payment receivething from the phone, took a month and i got a new one twice :)0
7 months ago
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oh, i bought new parts for my pc, built them all in, and it didnt work after i tried to boot.
alot of troubleshooting stuff, at the end it turned out to be my psu.
so i already shipped my ram and mobo to the shop, they said that the ram was broken, and they would replace the ram with new ones. but what they actually did was; the old ram and a new pack of ram. i did an rma for the psu, and it turned out as 4gb 1333mhz ram for free :)) yay

bought a 3/4 year old psu off a friend, it was broken, no warrentee, antec decided to just take the rma and send me a new 550w psu like a baws xd

had a zowie hammer (regular), it broke, rma, the shop sent me a zowie hamer usb (15 quid more expensive)

had a steelseries 5hv2usb, broke it, rma, forgot to include the usb soundcard (was fine after all), they just shipped me a new one (2x the usb soundcard)


winnar of thread
7 months ago
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i was having dinner in some restaurant, some chair destroyed my fred perry jacket..
i informed the boss of the restaurant, left the shop with 100euro cash to buy a new one xDDDDD
7 months ago
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ahahahaah
7 months ago
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I, on the other hand, have a htc which gets such shitty signal that i have to use a 10 year old phone instead.
7 months ago
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My HTC Wildfire had it tho. I upgraded radio version, and now I have 3/4 instead of 1/4, try it, nothing to lose.
7 months ago
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I've just been fucked over.
My macbook pro died, which was just a month old. No clue why, they told me it was damage due to water or some shit, which ment they wouldn't give me a new one. I still have no clue if insurance will cover it, so bought a new one, lost 2500 eu over 6 weeks jsut to get a new macbook pro, cuz first one was broke and can't proof it wasn't water damage, well played Apple cunts..............................................
(BTW repairing the damage costs 1450eu, new mac costs 1200, so it was fucked).

Give me your luck, thank you.
7 months ago
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Did not have wins, but one major loss

Had one of these badboys once: www.mysites2.nl/upload/118567_g1_1_t8034.jpg
HTC Touch, running Windows Mobile.

On the way back of my holiday my screen broke down all of a sudden, litterally out of now.
They day after I got back home I phoned T-Mobile and they send me a repair package in which I could send the phone to the repair center. I took photographs of the phones outside just to be sure.

The phone returned in 3 days and it worked perfectly. It only has one problem, there was a crack in the front bezel.
So I phoned T-Mobile again and they said they were sorry and send me another repair package.
I send out my phone again and it took a long time now. The repair center had to wait for a new front bezel to arrive from China.

After 4 weeks the phone finally returned to my home, but with a 125 euro bill I had to pay directly to the postman.
So all my alarmbells started ringing and I had the postman take the phone back with him. I immediately phoned T-Mobile and they said the phone was damaged due to my missuse and I had to pay the full 125 euro.

Three months later I still had no phone and the only thing T-Mobile did was drop the examination costs which left me 85 euros to pay. My dad contacted his legal aid and they came to the conclusion that it was cheaper for them to pay for the phone and give me a refund for the few months I have missed my phone. T-Mobile got of the hook but I got my phone back.

Kind tl;dr but what ever :P
7 months ago
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My HD4850 broke took it back to PC world and becuase the HD4850 was sold out they gave me a HD4870 instead. x)
7 months ago
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Tek9 BBM group? would be sick...
7 months ago
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One time was down the chippy and they were about to close so I was like 'Can I just get a box of chips please?' but she gave a a free sausage with it as well 'cause it was going to waste and everyone I walked past was like :O!
7 months ago
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hahaha! Yes I love kebab vans for this, free pita bread w/ salad and cheese, and sometimes they give you left over lamb/chicken!
7 months ago
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Been working at this IT company for 3 years doing general admin biz... I had just finished my exams and was fresh out of Sixth Form with average A-Level results.

They offered me a job in IT working as a Trainee Software Developer on amazing salary.

Rest of my friends are at uni building up a debt while next year I'm being sponsored to take a BSc in Computer Science for 4 years whilst on full wage.

Been employed for 3.5 years now, all because of one weeks of work experience which the school placed me into.
7 months ago
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My old GTX275 card broke, contacted our sponsor and got sent out a Sapphire 5850 toxic card within 3 days for free.

My old g5 was working fine but I opened a ticket saying it had broke, got sent a new g500 sent within a week for free, sold for £40.

Got domino's the other day and they gave me the wrong pizza, phoned up and then got send out 2 free pizza's. Win.

Got Battlefield 3 sent through the post late, so I bought it from a different place. So I sent it back to the supplier and got twice as much back than I paid for it because they put there price up.

Got quite a lot of lucky things that have happened to me in the past, too many to type :P those are the more recent ones. :D



7 months ago
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I can confirm logitech do this, everything here: free.

7 months ago
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Indeed, I have got a g500, mx518, another g500 and a g400, all for free lmao.
7 months ago
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but your laptop hard drive 'mysteriously' broke

yep gg
7 months ago
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Yeah.

:D:D
7 months ago
+1 thumbs
i bought black dildo once, but the guy in the shop gave me white one free. I guess he did not want me to be a racist
7 months ago
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I pay insurance on my iphone, I was about to sell it because I was gonna upgrade and wanted a brand new one to seel so I get more for it, I opened up the back via a crack in the side of my phone and stuck my housekey inside and rammed it around everywhere

screen just went off but the phone was still on, got a new one instantly o/
7 months ago
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how can you live with th guilt like that?
7 months ago
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I struggle
7 months ago
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got two free bottles of wine at a christmas meal with some uni mates last year, paid the bill asap and got out of there. apart from that literally nothing else. probably because i just automatically buy new things when they break :|
7 months ago
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Rich cunt <3
7 months ago
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i also went to get some sammich, the paperbag was torn so i shouted at bitch to exchange it for new one. Got 2 paperbags, imagine the fun I had with that. It added a whole new meaning to my life
7 months ago
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back a cple of years when i still had warranty on my old dell xps 710 h2c, one of my 2 cards were broken (8800gtx) but i only had 2 months left on warranty, so i ring them up, do a diagnostic with the geez on the fone and they says we'll replace your card.

dell guy comes round next day and brings the wrong card (gtx 285). i notice but the guy fitting in the new card hasn't noticed yet, so i snuck in the fact my birthdays the next day and i get two gtx 285's :D sold one straight away for £200 and still using the other one now
7 months ago
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It's sad I remember you posting about that when you got them.
7 months ago
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hahaha i remember this too!
7 months ago
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haha, think i just accidently broke two mx518's
waddap logit3chz
7 months ago
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Long story sorta short; when I'm out at clubs (Drop that one in there) to save myself being a clutz and dropping my phone on dance floor whilst being barged by various cunts I bite my phone at the top if I'm in mid-use of it. Anyway one night I must have bit too hard or something because the screen appeared to be all white and cracked; was fucked. Took it to T-Mobile, who was saying "Hmm you don't have insurance" and had my Mum bleating in my ear behind me yelling at them because It's a common feature with BB's (Not that she knows, she just heard it off me). Sent it off, gave me the worst replacement phone in the meantime I've ever come across; it didn't even have a camera, and boosh; brand new BB because they couldn't fix the old one free of charge.

It later got nicked at Telford i42; and I know, cool story right?

edited 2011-11-23 07:07:38
7 months ago
+0 thumbs
Anyone had success getting another Roccat product? :D
My mouse has been getting malfunction errors lately, but I don't want to send it to warranty, because I don't have a replacement mouse. :S

edited 2011-11-23 07:08:26
7 months ago
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Bought a mouse. Broke on first day. They refused to replace. It now lives in the bin along with my love for roccat.
7 months ago
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Okay, fuck this.

Going to send them email about warranty, if they don't replace it, I'm pretty sure the EU Union buyers right commission will convince them.
7 months ago
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Ordered ROCCAT Kone got ROCCAT KONE+ for the price of the first.. so at the time -25 EUR...
7 months ago
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I went to get my LG GT540 reapaired. But vodafone had other ideas and just gave me a new HTC Wildfire S :D
7 months ago
+0 thumbs
Most companies work like this: Try to screw you over to get themselves some more money, most people just go like: insert ok.jpg here, but usually if you have a good point and go against them you will get your right. My stepdad had a problem like this, he went so far that it went to court and he still won.
7 months ago
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some of you could really get severe problems with police. lol i wouldn't even think about doing stuff like this.



edited 2011-11-23 10:39:35
7 months ago
+0 thumbs
The touch screen on my phone just broke for no reason so im hoping i get some free shit :)
7 months ago
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I had a top from topman that had a hole in it when I bought it (didnt realise obv) and so I went to a different topman with my reciept and they gave me a new top with no hole :) but couldnt give me a refund for the old one, so I went back to the first shop with my reciept and got a full refund, = free top :)
7 months ago
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Quite a long time ago now but I had a phone with insurance on it - cost something like £2 a month. Ended up getting pissed and throwing it at a wall. Claimed on the insurance that it had a fault and got a phone twice as good as well as a load of free credit.

They didn't even check the phone properly. Happy days.
7 months ago
+0 thumbs
Also my mum did this with sky, basically our sky+ box broke and they kept saying it was gonna cost like £130 to get a new one and have it fitted, she was on the phone for like an hour and now we got the full sky+ extras thing, so anytime plus, hd+ movies+ and loads of other stuff i dont use all for a lower price than what we where originally paying as she said either do this or we will leave sky, lol.
7 months ago
+0 thumbs
Yo mama got balls!
7 months ago
+0 thumbs
I broke 2 headsets and a mouse myself and they sended me new ones rofl
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