To remind you, punkbuster is an anti-cheat software created by Evenbalance ( http://www.evenbalance.comEvenBalance ) integrated in most multiplayer games.
This thread aims to resolve most of your punkbuster issues, i will update this thread with solutions to variant issues you may encounter.
The best way to solve a punkbuster issue, is usualy to update punkbuster or if your problem is still there ,uninstalling and re-installing. There is sometimes persistent issues with punkbuster that can't be solved with a simple uninstall/re-install or update, i will add solutions to these various problems at the bottom of this post.
Summary:
[1]Updating Punkbuster manually
[2]Uninstalling/Re-installing Punkbuster manually
[3]Kick code explanation
[4]Solving Persistent problems
[1]Updating Punkbuster manually
1) First of all, download pbsetup (
websec.evenbalance.com/downloader/download.php?file=1 ) , enter the security code displayed in the image on the right hand side and click "Download Now"
2) Extract pbsetup from the zip in a random folder( do it, bpsetup need temporary files to work correctly )double-click pb setup, windows will probably ask you if you want to allow the program, just allow it and then click "
I Agree ":
3) Click "
Ok ":
4) The following windows appears:
5) Click "
Add a game ":
6) Select a game in the games list ( Battlefield Bad Company 2 for example ),
click "Browse " to select the correct game path!:
7)Click "
Add game ":
8)Your game is now added to the list:
9)Click "
Check for updates":
10)PBsetup is now updating your punkbuster files, wait for a while, a windows will appear informing you that your punkbuster files are now updated:
11)Click Ok, You can now close pbsetup. I advise you to restart your computer. For Call of Duty 4, sometimes rebooting is needed or the update will be corrupted when launching the game and your problem will not be fixed.
Pbsetup will add two files to the folder where pbsetup is (pbgame and pbuser) don't delete them.
With that done, the majority of your problems should be solved already
If you still have an issue, try to install/reinstall by reading the following method:
[2]Uninstalling/Re-installing Punkbuster manually
The following method will uninstall, clean and reinstall punkbuster files.
1) First of all, download pbsvc (
www.evenbalance.com/downloads/pbsvc/pbsvc.exe ), run it and select "
un-install/remove punkbuster":
2) pbsvc is now uninstalling punkbuster and if everything is ok, you will have "
OK " in green at the end of every process pbsvc will do:
3) Now, we're going to clean the old punkbuster files by deleting the pb directory in your game directory. This way, they will have not any punkbuster files remaining on your computer
delete the "
PB" folder in your game directory
example said:
Battlefield Bad Company 2 : C:\Program Files\EA Games\Battlefield Bad Company 2
Call of Duty 4 Modern Warfare : C:\Program Files\Activision\Call of Duty 4 - Modern Warfare
Call of Duty World at War : C:\Program Files\Activision\Call of Duty - World at War
4) Now that your computer is clean, we're going to install punkbuster by running pbsvc again by selecting this time "
Install/Re-install Punkbuster service". Click "
Next"
5) everything should be ok, you will have "
OK " in green at the end of every process pbsvc will do. Just click "
Next " again
6) When it's finished the following message appears "Tests completed successfully without error". If you don't get this message, go to your firewall settings and be sure to allow "
pnkbstrA.exe " and "
pnkbstrB.exe " ( Allowing these process in your firewall wil also solve problems like "PnkbstrB heartbeats stopped etc..."
7) Now to be sure everything is ok, just update manually your punkbuster by following the process "[1]
Updating Punkbuster manually " at the top of the page.
8) Be sure to Restart your computer to finish the reinstallation process. ;)
[3]Kick code explanation
#101 - Communication Failure
#102 - Communication Failure
#131 - Initialization Failure
#132 - Protocol Error
#141 - Distress (
This indicates a problem trying to update to the latest version of PunkBuster - it may indicate a problem reaching one of our Internet-based Master PB Servers which can be caused by firewalls, router problems, etc .)
#111 - Bad Name
#112 - Too Many Bad Names
#113 - Too Many Name Changes
#114 - Protected Name
#121 - Negative Score Too Low
#151 - Extended ASCII Characters
#9001 - CVAR value failed range check
#50000s - Aimbot
#60000s - Wallhack
#70000s - Multihack
#80000s - Gamehack
#90000s - 'Cheat' Video Drivers
#100000s - Speedhack
#110000s - Autofire
#120000s - Game Hook
#130000s - Attempted PunkBuster Hack
[4]Solving Persistent problems
Here is a list of many problems encoutered by users and their solution. ( I'll update this list and i'll try to give you as much solutions as possible to your problems ).
[#101][#102][#131][#132][#141]
Problems with trying to update punkbuster, just update it manually with the [1]step of this post
[#111] [#112][#114]
Change player name or play on a different server ( server restrictions with names like " noob ", racist names etc... )
[#113]
Caused by using binds or vstrs so change nicknames. Just don't use it on servers with anti spamming restrictions
[#121]
Restriction made by the admin against teamkilling, kicks you when your score is too low ( negative score )
[#151][Extended ASCII Characters]
use regular letters, numbers and symbols in the player name or play on a different server
[#9001][CVAR xxxxx ( = X ) Must be equal to Y ]
Bad value to a cvar in your config file (for example cvar r_fullbright (=1) must be equal to 0) Just set the value to the right number
[#50xxx]
Use of aimbot, don't cheat
[#60xxx]
Use of Wallhack, don't cheat
[#70xxx]
Use of Multihack, don't cheat
[#80xxx]
Use of Gamehack, don't cheat
[#90xxx]
Use of a Video driver hack, don't cheat
[#100xxx]
Use of speedhack, don't cheat
[#110xxx]
Use of Autofire, don't cheat
[#120xxx]
Use of Game hook, don't cheat
[#130xxx]
Attempted Punkbuster Hack ( PBHack / Screenshot blocker etc... ), don't cheat
[802xx] Problems:
You get kicked with this message error when you're infected by a rootkit, clean your computer with any antivirus/antirootkit software
disallowed program/driver [119502]
This message appears when you're using a disallowed macro with one of the following keyboards :
Logitech G11/G15/G19
disallowed program/driver [120148]
This problem happens when you're using a too old version of fraps, remove it or install a new version from
www.fraps.com
PnkBstrB.exe Driver Failure ( rarely happens and disappears )
Can randomly happen if your game isn't installed in the same partition than your windows installation. Just move your game to your partition where windows is installed.
Disallowed program/driver [80441]
caused by "
cweoaqw.exe " clean your computer, you're probably infected with a virus or a malware.
PnkBstrB.exe initialization failed
It's a firewall problem, check that your firewall allows pnkbstrA.exe and pnkbstrB.exe.
Disallowed Programs/Drivers [132088]
Disable "Enable Steam Community In-Game" in Steam.
Losing key packets
You can usually get that because of your firewall or your antivirus being too strict. Try to stop them and to launch the game again. On call Of Duty 4 " cl_packetdup 5" or something like that can resolve the problem. Can also be a problem from your connection ( too bad connection, wireless connection packets lost etc... )
programs causing a major risk of kick:
-Ventrilo Chat Overlay
-Team Speak Overlay
-DxTweaker
-ATI Tray Tools (depends on version)
-Game Accelerator (uninstall, then reboot)
-Mumble Overlay
-EVGA Precision tool
-DirectX being out of date CAN cause the problem. Google for dxwebsetup. Get it from Microsoft, run it... it 'might' help.
-ATI Tray Tools is a likely cause as well.
-Older versions of fraps
-Old GFX drivers are another suspect, make sure you are running the latest WHQL drivers for your card.
-Out of date X-Fi soundcard drivers
-Outdated version of Winamp and winamp untrusted plug-ins
_________________________________________________________________________
Always keep in mind that sometimes, Punkbuster issues disappears like they appears so sometimes, a simple reboot is just enough.
However, if you still have issues with Punkbuster,or if you've been banned and if you didn't cheat ( prepare a lot of proofs )send a support ticket to Evenbalance
www.evenbalance.com/index.php?page=support.php
_________________________________________________________________________
Do not hesitate to reply and to ask questions, i'll try to give as much answers as possible, if you also have any solutions, don't hesitate to give them
| Updated Thursday 1 Jully // 10:54 // |
edited 2010-07-01 11:55:00
I don't think it's possible to fix pb lags, it's up to evenbalance, maybe they'll fix it soonish :)
edited 2010-06-28 17:54:10
Just got it on quekelive, so I don't really care about it.
But on the otherside, it would be nice if there is any solution.
( firewall issue check that your firewall allows pnkbstrA.exe and pnkbstrB.exe.)
edited 2010-06-28 17:58:39
But thanks anyway, i'll try it when i've got time! :)
Said enought of it No1 says safe anymore kty rofl
Else, copy/past the kick message
but i think it's a bait
edited 2010-06-28 18:24:13
Already tried /pb_sleep 500, /pb_security 0, /pb_writecfg.
something to do with my pb? :)
edited 2010-06-28 19:09:22
Now laugh at me, safe.
edited 2010-06-28 19:50:52
- start -> cmd -> tasklist /SVC > tasks.txt
- go to C:\Documents and Settings\YOURSESSION\
open the file tasks.txt
and c/p the text here so i'll check :)
edited 2010-06-28 20:12:34
========================= ======== ================ =========== ============
System Idle Process 0 Services 0 24 K
System 4 Services 0 5,164 K
smss.exe 476 Services 0 980 K
csrss.exe 608 Services 0 7,064 K
wininit.exe 664 Services 0 5,652 K
csrss.exe 684 Console 1 22,572 K
services.exe 724 Services 0 8,896 K
lsass.exe 736 Services 0 2,628 K
lsm.exe 744 Services 0 5,980 K
winlogon.exe 932 Console 1 7,816 K
svchost.exe 956 Services 0 8,060 K
svchost.exe 1016 Services 0 9,168 K
atiesrxx.exe 424 Services 0 4,600 K
svchost.exe 576 Services 0 15,568 K
svchost.exe 600 Services 0 130,216 K
svchost.exe 716 Services 0 38,420 K
audiodg.exe 1108 Services 0 15,644 K
SLsvc.exe 1144 Services 0 13,648 K
svchost.exe 1180 Services 0 19,096 K
atieclxx.exe 1204 Console 1 6,272 K
spoolsv.exe 1496 Services 0 13,744 K
svchost.exe 1520 Services 0 23,988 K
taskeng.exe 1896 Console 1 13,472 K
dwm.exe 1972 Console 1 7,492 K
SixEngine.exe 1296 Console 1 27,832 K
explorer.exe 1384 Console 1 62,120 K
RAVCpl64.exe 1268 Console 1 11,796 K
HsMgr.exe 2020 Console 1 9,744 K
HsMgr64.exe 2056 Console 1 10,564 K
ehtray.exe 2068 Console 1 2,308 K
taskeng.exe 2088 Services 0 7,320 K
daemon.exe 2108 Console 1 16,500 K
DisplayFusion.exe 2120 Console 1 23,788 K
AutoHotkey.exe 2148 Console 1 7,164 K
avp.exe 2248 Console 1 10,240 K
jusched.exe 2256 Console 1 4,688 K
iTunesHelper.exe 2272 Console 1 16,476 K
realsched.exe 2288 Console 1 428 K
CTHELPER.EXE 2344 Console 1 7,240 K
Application Launcher.exe 2420 Console 1 21,792 K
razerhid.exe 2456 Console 1 8,584 K
DivXUpdate.exe 2480 Console 1 18,308 K
MOM.exe 2576 Console 1 5,368 K
ehmsas.exe 2820 Console 1 5,956 K
AsusAudioCenter.exe 2880 Console 1 21,904 K
CCC.exe 3052 Console 1 8,500 K
AppleMobileDeviceService. 2500 Services 0 4,812 K
avp.exe 2308 Services 0 36,096 K
mDNSResponder.exe 2696 Services 0 5,976 K
svchost.exe 2468 Services 0 18,868 K
E_S40RPB.EXE 2704 Services 0 3,736 K
PnkBstrA.exe 1880 Services 0 4,796 K
svchost.exe 3220 Services 0 6,404 K
StarWindServiceAE.exe 3276 Services 0 6,268 K
svchost.exe 3296 Services 0 8,416 K
svchost.exe 3324 Services 0 4,692 K
SearchIndexer.exe 3356 Services 0 19,900 K
svchost.exe 3420 Console 1 32,344 K
Generic.exe 3672 Console 1 12,764 K
logger.exe 3688 Console 1 6,284 K
CapabilityManager.exe 3712 Console 1 13,240 K
ClientInitiatedStarter.ex 3848 Console 1 10,152 K
epmworker.exe 3868 Console 1 14,440 K
dbgout.exe 3876 Console 1 11,616 K
HTCVBTServer.exe 3504 Console 1 13,080 K
FsynSrvStarter.exe 2680 Console 1 6,952 K
iPodService.exe 4092 Services 0 7,652 K
svchost.exe 2652 Services 0 8,368 K
unsecapp.exe 4256 Console 1 6,908 K
Xfire.exe 4360 Console 1 13,432 K
xfire64.exe 4384 Console 1 11,796 K
Ventrilo.exe 4424 Console 1 12,716 K
firefox.exe 4556 Console 1 110,212 K
xfire64.exe 4644 Console 1 11,844 K
hlsw.exe 4720 Console 1 30,084 K
WmiPrvSE.exe 4884 Services 0 7,760 K
DisplayFusionHookx86.exe 4800 Console 1 9,004 K
iTunes.exe 1944 Console 1 70,980 K
wmpnetwk.exe 6012 Services 0 33,188 K
taskeng.exe 5584 Services 0 5,424 K
plugin-container.exe 5808 Console 1 22,564 K
cmd.exe 4328 Console 1 2,520 K
WmiPrvSE.exe 6388 Services 0 8,704 K
tasklist.exe 3684 Console 1 6,176 K
Theres the ones that I have open right now. It's possible that theres no problem with these since right now PB is not kicking me.
edited 2010-06-29 13:14:44
But just to point out
Disallowed programs are also msn/winamp ALOT
Whenever I get it I have to turn winamp off
And yes my computer is clean
I'll add winamp as a solution aswell
edited 2010-06-29 12:21:19
PB is so random :/
i got a problem on my server with punkbuster. i cant get my server info of PB. Now i cant Kick or Ban people by Punkbuster.
Who know's this error:
PunkBuster Server: Corrupt or Mismatched PB Server Files (FE32)
Plss help me about it.
mij xfire:
Dilitionman2808
ByeBye,
OmeD1lly.
rcon login PASSWORDHERE
put your server on devmap;
then, type the following command
once done, type this command
wait something like five minutes
and finaly,
May solve your problem ;)
edited 2010-07-03 00:31:23
disallowed program/drivers
edit: you should add to the original post, disallowed program/drivers [125120] is referring to any type of overlay (steam, mumble, etc).
edited 2010-07-10 07:40:11
lagging like shit.. :s
edited 2010-07-10 08:12:01
I have this reason for kick :"pnkbstrb.exe driver failure pnkbstrk.sys ffab", but your solution doesn´t work.
PB is updated, PnkBstrA and PnkBstrB run, Firewall allows all PnkBstr-Processes. I uninstalled Punkbuster, and when I try to reinstall it, it stops in the test at the last point. All points are green, but at the last one it simply doesn´t want to go on. I waited once for 30 Minutes, still nothing.
The Point is: Checking PnkBstrK driver status.
Yesterday evening I made a system recovery. After that it works perfectly. Played few pcw´s and went to bed. Today I played again at different pub servers. The last was on Core FFA, after that I made a little brake, went to another server and got kicked again, with the same reason. I don´t know any reason for it, hopefully someone can help me.
Regards, moun.
edited 2010-07-15 21:49:31
i lol'd haha
edited 2010-08-09 12:52:51
Few days ago i reinstalled my Windows, now when i join a server i'm getting kick of communication failure.
So i updated everything etc, and i found the problem.
When i open start => services.msc then i scroll down i see that PnkBstrA is running ok, and when booted it will open automaticly. But where is PnkBstrB??? so i download pvsvc, and when i test services, he says it ok. So i go Start => services.msc Then i scroll down i see both PnkBstrA and B there. I join a game, and im kicked. I go services.msc again, PnkBstrB is gone again..
Using Windows 7 64bits, no anti-virus.
anybody??
After that i reconnect and it works.. =/
I have looked at my Firewall and Pnkbstr.B and Pnkbstr.A are enabled..
It's a firewall problem, check that your firewall allows pnkbstrA.exe and pnkbstrB.exe."
I have no firewall on, only one I had was windows and I turned it off, I run cod4 as admin, I have cl_packetdup 5 for getting kicked for losing key packets.
I can add it to the router somehow, but I don't know how ;(
but I still get kicked for this, wtf do I do? on windows 7 64bit home prem.
=> www.evenbalance.com/downloads/pbsvc/pbsvc.exe
now my problem
for quite a while now i've been having trouble with windows 7,whenever i play games that use punkbuster it randomly crashes my pc (locks up,sound loops,manual restart,ctrl alt delete doesnt work) but other games such as counter strike etc that do not use punkbuster do not.I've tried a support ticket but they simply stopped replying even though i did exactly what they requested,the bastards :P.But this doesnt occur at all on xp.I've checked my temperatures and they're fine too.
Specs
Motherboard:Intel bx58so x 58 chipset
Processor:Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (8 CPUs), ~3.1GHz
Memory:3gb ddr3
Videocard:gtx 285
Soundcard: crappy realtek onboard
HDD:Seagate 750gb (xp) Western digital 500gb (w7)
Powersupply:750w
have you tried on a game such as cod2 ? (dx9)
try also with your default config
close all useless process while playing.
edited 2010-10-17 22:46:14
this is how i feel about your problem, lukas
Super Effective.
Fight for a cause younglins, fight for what you believe in.
edited 2010-10-21 17:15:19
/cod4/pb?
edited 2010-10-20 14:16:48
PnkBstrB.exe Driver Failure ( rarely happens and disappears )
Can randomly happen if your game isn't installed in the same partition than your windows installation. Just move your game to your partition where windows is installed.
and i dont know what to do i cant play promod servers
It auto removed pnkbstrb.exe and now i cant reinstall punkbuster :|
what do?